For general inquiries, please contact our Global Headquarters at 1-475-230-2596.
To report an issue or complaint with an Alexion product, please contact us at ProductComplaints@alexion.com.
To report a compliance or ethics concern, please visit Alexion.com/EthicsHotline.
For SOLIRIS, STRENSIQ, KANUMA, or ULTOMIRIS order inquires, customer operations, case management, medical information, product complaints, or to inquire about the SOLIRIS REMS program or ULTOMIRIS REMS program, please call 1-888-765-4747.
For information on SOLIRIS, ULTOMIRIS, or KANUMA returns in the U.S., please review our full Return Goods Policy here.