Contact Us

For general inquiries, please contact our Global Headquarters at 1-475-230-2596.

To report an adverse event experience for any Alexion product, please contact us at AdverseEventReporting@alexion.com or 1-844-259-6783.

To report an issue or complaint with an Alexion product, please contact us at  ProductComplaints@alexion.com.

To report a compliance or ethics concern, please visit www.AZEthics.com. 

For SOLIRIS, STRENSIQ, KANUMA, or ULTOMIRIS order inquires, customer operations, case management, medical information, product complaints, or to inquire about the SOLIRIS REMS program or ULTOMIRIS REMS program, please call 1-888-765-4747. 

For information on SOLIRIS, ULTOMIRIS, or KANUMA returns in the U.S., please review our full Return Goods Policy here. 

Alexion product and customer assistance

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